The Fast-Food Giant Removes AI-Created Festive Advertisement In the Wake of Public Outcry.

AI-Created Holiday Ad Imagery
An AI-generated image featured in the now-removed McDonald's advert.

The global fast-food chain has removed a Christmas advertisement created with generative AI after receiving widespread criticism on social media.

The 45-second film was created via AI video tools and was originally uploaded online for McDonald's Netherlands on 6 December.

Social Media Response and Decision to Pull

Soon after it aired, commenters denounced the implementation of AI in the film. Several labeled it "disturbing" and "jarringly assembled".

"This moment serves as an valuable learning as we investigate the proper application of Artificial Intelligence," said a spokesperson from McDonald's Netherlands.

The commercial was developed for the brand by Netherlands-based company TBWA\Neboko and American production company The Sweetshop. It portrayed a series of scenarios that often go badly over the Christmas break, using the tagline "the most terrible time of the year".

A Growing Movement of AI Commercials

Commercials that include AI-created content have emerged as a rising phenomenon among prominent corporations, especially for the Christmas campaign season.

  • Coca-Cola has similarly launched consecutive AI-created Christmas ads.
  • Technical Challenges: As clips produced using generative AI are more likely to distort the longer they run, the majority of AI video outputs tend to be about short in length.
  • Industry Concerns: The ad also raised fears about job displacement in the creative industry, with some critics pointing out it could reduce opportunities for actors.

Defense from the Creators

Following the commercial being pulled, The Sweetshop's CEO, Melanie Bridge, stood by the advert.

According to her, the creation took "over a month and a half" and involved producing "numerous versions" which were then crafted during the edit "in the same way we would on any standard production".

"This wasn't just an AI trick," she said. "The result was a proper commercial."

Divisive Public Reception

While the McDonald's ad was mostly panned, the reception for other AI-assisted campaigns has been divisive.

For instance, a consecutive AI-generated Christmas spot from another major brand reportedly received a 61% "positive sentiment rating" from viewers.

However, various brands have likewise received scrutiny for using AI in marketing. Italian brand Valentino, for example, was lambasted for ads that some described as "lazy" and "uncanny".

The situation underscores the evolving conversation within the marketing and creative industries about the trade-off between AI efficiency and audience reception.

Heather Bryant
Heather Bryant

Elara is a tech journalist and AI researcher with over a decade of experience, passionate about exploring how emerging technologies shape our future.